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Terms & Conditions

Last updated: July 2026

These Terms & Conditions govern every booking made with MY GETAWAY ("we", "us", "our"). By booking a tour, ticket, or travel service with us, you agree to the terms set out below.

1. Booking & Confirmation

A booking is confirmed only after receipt of the applicable advance payment and written confirmation from our team. Prices quoted are subject to availability at the time of confirmation and may change until payment is received in full.

2. Payments

Unless stated otherwise, a minimum of 25–50% advance is required to hold a booking, with the balance due before the start of travel. Payments may be made online, by bank transfer, or in person; all payments are subject to our Cancellation Policy.

3. Traveller Responsibilities

Travellers are responsible for holding valid identification, passports, visas and any health documentation required for their itinerary. MY GETAWAY is not liable for denied boarding or entry due to incomplete or invalid documentation.

4. Itinerary Changes

We reserve the right to amend itineraries, accommodation or transport arrangements where necessary due to circumstances beyond our control, including weather, safety, or supplier changes. We will make reasonable efforts to offer a comparable alternative.

5. Liability

MY GETAWAY acts as an agent for airlines, hotels and other independent suppliers, and is not liable for their acts, omissions, or service failures. Our liability is limited to the value of services booked directly through us.

6. Force Majeure

We are not responsible for delays, cancellations or losses arising from events beyond our reasonable control, including natural disasters, strikes, government action, or pandemics.

7. Governing Law

These terms are governed by the laws of India, with disputes subject to the exclusive jurisdiction of the courts where MY GETAWAY is registered.

Questions about these terms? Contact us at enquiry@mygetaway.in or call +91 98450 98740.

My GetAway by HRY
#540, 10th Main, 5th Block, Jayanagar, Bangalore - 560 041
✆ +91 98450 98740 · ✉ hanumanth@mygetaway.in
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